Privacy Policy

PRIVACY POLICY
Last updated: 25.2.2026

PH5Cold operates the website ph5cold.top, the MaLevoLenT desktop application, and the PH5Ctnr audio plugin.

We are committed to protecting your privacy.

1. INFORMATION WE COLLECT

Account Information:
- Name
- Email address
- Encrypted password

Subscription & License Information:
If you purchase a subscription or lifetime license, we process payment details through a secure third-party provider (Dodo Payments). We do not store full credit card numbers.

Usage Data:
- Device type
- Operating system
- Application version
- Basic feature usage

2. HOW WE USE YOUR INFORMATION

We use the collected information to:
- Provide, maintain, and improve the Service
- Sync your settings across devices
- Process subscriptions and lifetime licenses
- Send important updates and security notices
- Provide customer support
- Prevent fraud or abuse

We do NOT sell personal data.

3. PAYMENT PROCESSING

All payments are handled securely by our third-party payment provider.
PH5Cold does not store sensitive card information.

4. DATA STORAGE & SECURITY

We use secure infrastructure and encrypted connections.
While we implement security measures, no system can guarantee 100% security.

5. DATA SHARING

We may share data with:
- Payment processors
- Hosting providers
- Legal authorities when required by law

We do not share data for advertising purposes.

6. DATA RETENTION

We retain data as long as your account is active.
You may request account deletion at any time.

7. USER RIGHTS

You may request:
- Access to your data
- Correction of inaccurate data
- Deletion of your account

Contact us for such requests.

8. CHILDREN'S PRIVACY

PH5Cold is not intended for users under 13 years of age.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy.
Continued use of the Service constitutes acceptance of changes.

10. CONTACT

Email: support@ph5cold.top